Hotel Orto de' Medici Mini Program Solution

Project Background and Vision

In Florence, the birthplace of the Renaissance, lies a historical gem — the Orto de’ Medici Hotel. This is not just a hotel; it is an artistic sanctuary that carries over 500 years of historical memories. In 1489, at the age of just 14, Michelangelo began his artistic journey in the garden of this building, surrounded by white roses.

Amidst the wave of digital transformation, how to maintain the unique charm of this historic hotel while meeting the needs of modern travelers has become an important challenge we face. To this end, we have developed a mini program booking system that integrates tradition and modernity.

Challenges Faced by the Project

Technical Challenges

• Perfect integration with the SimpleBooking reservation system to ensure real-time synchronization of room information.
• The payment system needs to meet the diverse needs of international visitors.
• Support for multiple languages and localization processing.

User Experience Challenges

• How to simplify the booking process and reduce language barriers.
• Accurately showcase the hotel’s historical features and modern facilities.
• Provide clear location navigation and surrounding information.
• Ensure the security and convenience of the payment process.

Innovative Solutions

1. Intelligent Booking System

Room Management

• Real-time synchronization of SimpleBooking system data.
• Intelligent room status management to avoid double bookings.
• Flexible pricing management mechanism.
• Support for seasonal promotional activities.

Booking Process Optimization

• Intuitive date selection interface.
• Smart recommendations for optimal room types.
• One-click filling of commonly used information.
• Real-time tracking of order status.

2. Payment System Integration

Diverse Payment Options

• Quick access to WeChat Pay.
• Prepayment and guaranteed booking options.
• Automated processing of refund procedures.

Security Assurance

• Encrypted transmission of payment data.
• Real-time backup of order information.
• Monitoring of abnormal transactions.
• Refund protection mechanisms.

3. Hotel Display System

Content Management

• Support for multilingual content.
• Presentation of historical stories.
• Detailed introduction of facilities and services.
• Real-time announcement publishing feature.

4. Location Service System

Navigation Features

• Integration of various map services.
• Real-time route planning.
• Public transportation information.
• Recommendations for nearby attractions.

Information Services

• Dining recommendations.
• Introduction to attractions.
• Transportation guides.
• Emergency contact information.

Project Showcase

Conclusion

The successful launch of the Orto de’ Medici Hotel mini program demonstrates the harmonious coexistence of ancient architecture and modern technology. We have not only created a model for the digital transformation of the hotel but also provided new ideas for the modernization of the entire traditional hotel industry. This project proves that with the right technological solutions, tradition and innovation can spark brilliant ideas.